Privacy Policy
Last updated: July 3, 2025
At TurionAI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered academic support platform at https://turionai.tech.
Information We Collect
We collect the following types of information to provide and improve our Service:
Personal Information: When you create an account, we may collect your name, email address, and institution (if applicable). For paid plans, we collect billing information through our secure payment processor.
Usage Data: We collect data on how you interact with TurionAI, such as queries submitted, features used, and device information (e.g., IP address, browser type).
Academic Content: Queries, course materials, or other academic inputs you provide are processed to generate responses but are not stored unless necessary for service improvement or account functionality.
How We Use Your Information
We use your information to provide personalized academic support, process payments, manage subscriptions, improve our Service, and communicate with you about updates or support issues. You can opt out of marketing emails at any time.
Data Sharing and Security
We may share limited data with trusted partners (e.g., payment processors, cloud providers like Microsoft) to deliver the Service, but these partners are bound by strict confidentiality agreements. We use industry-standard encryption to protect your data, though no system is completely secure. We do not sell your personal information to third parties.
Cookies and Tracking
TurionAI uses cookies and similar technologies to enhance your experience, such as remembering preferences and analyzing usage. You can manage cookie settings through your browser, though disabling cookies may affect Service functionality.
Your Rights
Depending on your region, you may have rights to access, correct, or delete your personal information, opt out of non-essential data processing, or request a copy of your data. Contact us at support@turionai.tech to exercise these rights.
Data Retention
We retain personal information only as long as necessary to provide the Service or comply with legal obligations. Academic queries and outputs are typically deleted after processing unless needed for account functionality or service improvement, in which case they are anonymized.
Children’s Privacy
TurionAI is not intended for users under 13 years old. If we learn that we have collected data from a child under 13 without parental consent, we will delete it immediately. Parents or guardians can contact us at support@turionai.tech to review or delete a minor’s data.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page and effective upon posting. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us at support@turionai.tech.